Shipment and Return Policy

Shipment Policy

SangNova's shipping policy is thoughtfully designed to complement the luxury shopping experience. For any purchase exceeding 100 Euros, SangNova is delighted to offer complimentary international shipping, ensuring that your exquisite selections reach you with the utmost convenience and care. For orders below this threshold, a nominal shipping fee of 30 Euros will be applied, with the possibility of reduction depending on the geographical distance. This policy reflects SangNova's commitment to providing exceptional service and value to our discerning clientele, regardless of where they are located in the world

Return Policy

1. Standard Size Pieces: We accept returns of standard size pieces within 14 days of arrival to the buyer. To be eligible for a return, the item must be in its original condition, with packaging and labels intact and suitable for resale. Please handle the items with care to maintain their pristine condition.

2. Custom Orders: Custom orders are crafted uniquely to your specifications. As these pieces are tailored according to your selected size and preferences, they cannot be returned. We encourage you to review your choices carefully as custom orders are final and tailored for you.